REFUNDS, RETURNS AND EXCHANGES
We do not accept returns as all of our jewelry is handmade to order and many are limited editions. There are some exemptions to this return policy, and we can discuss your situation at firstname.lastname@example.org In some cases we will allow exchanges if we can.
We want to ensure the quality of our jewelry, and there is a warranty on our craftsmanship. If jewelry is damaged, or broken due to manufacturing defects, we will repair or replace damaged parts. Please email us at email@example.com
SHIPPING, TAXES AND DUTIES
All shipping rates are calculated through UPS and all packages are insured at their full value to protect your merchandise.
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded.
Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.
If your country is not available to ship to, please email firstname.lastname@example.org and we will assist you with your purchase.
Indigo Unveiled, Inc. is committed to respecting your privacy and providing you proper management and protection of Personally Identifiable Information you choose to share with us. To be clear, "Personally Identifiable Information" consists of any information by which you can be personally identified or contacted, such as your first and last name, home or other physical address (including street name and name of a city or town), telephone number or e-mail address.
Your privacy is important to us. Indigo Unveiled Jewelry will not sell, share, or rent your Personally Identifiable Information to third parties in ways different from what is disclosed in this statement.
Collecting Your Information
Indigo Unveiled collects information from you at various points on our Web site in order to facilitate the delivery of services or the fulfillment of orders. We may collect your IP address to analyze customer interests, track your movement around the site, gather general market information, as well as to administer the site. IP addresses are not linked to Personally Identifiable Information.
There will be instances, such as when placing an order, subscribing to a service, registering on the site, registering to receive a newsletter or product information, taking part in promotions, surveys and contests, at which we may request your personal information including/such as your name, billing/shipping address, telephone number, e-mail address, credit card information, and so on. It is solely your choice whether or not you provide this information. However, do know, should you choose not to provide the information, we may be unable to fulfill a particular service, process an order, or display certain content on our Web site.
Using Your Information
We use the Personally Identifiable Information you provide for internal purposes such as:
order confirmation, status, tracking, and history
member services including Web page personalization
notifying you of new products or services, product changes, offers and information from Indigo Unveiled.
marketing information and statistics
While we will share general demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
At times we might use outside suppliers to ship orders directly, and a credit card processing company to bill you for goods and services. In connection with these services, it is necessary to share certain Personally Identifiable Information with such providers. We have informed these companies that they are not to retain, share, store or use Personally Identifiable Information for any secondary purposes.
At times, we partner with third parties to provide specific services, such as the mailing of our newsletters. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. We have informed these parties that they are not allowed to use Personally Identifiable Information with the exception of the purpose of providing these services.
Updating Your Information
You may review, update, correct, or change the Personally Identifiable Information you have provided to us, at any time. Including being removed from our e-mail list and no longer receiving e-mail notifications about products, services and promotions.
Please log in to the My Account section of our Web site to change your information.
Or write us at:
Indigo Unveiled, Inc.
10866 Washington Blvd #120
Culver City CA 90232
Or call us at (424) 354-2253
Or E-mail us at email@example.com
A cookie is a piece of data stored on the user's hard drive containing information about the user.
Precautions are taken on our Web site to protect your information.
When our registration/order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the customary encryption software used in the ecommerce industry - SSL.Links
Our Web site/Webstore and Blog contain links to other sites. Please be aware that Indigo Unveiled is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this Web site.
By using or accessing any features on Indigounveiled.com and/or shopping with Indigounveiled.com, you agree to be bound by these terms of service, which we may change from time to time, without providing prior notice. So, we recommend that you keep current with these terms whenever using this website.
Intellectual Property Rights
You agree to respect the intellectual property rights of Indigo Unveiled, Indigounveiled.com and not violate or threatened to violate our intellectual property rights.
No Class Actions
To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise.